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Terms and Conditions

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  2. Terms and Conditions

  1. OBLIGATIONS OF THE ADULT USER

    1. Abide by the Rules below. Any breakage of below rules will lead to a fine of up to QAR 1,000 and may lead to termination of contract without refund.
      1. Adult use only; no unattended minors or facilitation of programmes for under 18
      2. No smoking, food or beverage is permitted in any of the sports facilities
      3. Littering will be fined-please ensure everyone cleans up before they leave
      4. No studded boots on the AstroTurf
      5. No equipment is included in the rental-do not attempt to use school equipment
    2. Adult Users shall not use the School for any purposes forbidden by the laws of the United Arab Emirates and shall always comply with applicable laws and regulations for the duration of the Community Use;
    3. Adult Users shall be solely responsible for the cost of any damage to School property (including, for the avoidance of doubt, both real property and chattels), whether caused by (i) the Adult Users or (ii) persons using the School premises at the request or invitation of the Adult Users and/or otherwise in connection with the Community Use ("Guests") (While ESM may, at its sole discretion, deduct such costs from the Security Deposit , the Adult Users shall pay ESM for any such damages not covered by the Security Deposit immediately upon the ESM's request);
    4. The Adult Users shall be solely responsible for supervising all Users under their booking. The Adult Users must take particular care to ensure proper and adequate supervision of children to avoid accident, injury, loss or damage.
    5. The Adult Users shall not enter the Premises or place any equipment or other property on the School premises before the commencement of the Booking Period without the prior written consent of ESM and remove all of its property from the Premises and otherwise ensure the Premises is fully vacated to ESM's satisfaction by the conclusion of the Booking Period. If the Adult Users fail to strictly abide by this clause 3.5, it shall incur Overtime Charges. In addition, if the Premises are not fully vacated to ESM's satisfaction within [1 hour] after the end of the Booking Period, ESM may, at its sole discretion, do what it deems necessary to fully vacate the Premises (including, but not limited to, removal or destruction of the Adult Users property), and deduct any costs relating to such removal from the Security Deposit.
    6. The Adult Users shall leave the Premise clean and tidy and in the same condition it was in prior to such use. Failure to do so may result in ESM: (a) barring the Adult Users from future use of the Premise, and (b) deducting the costs of cleaning and otherwise returning the Facility to the condition it was in before such use began from the Security Deposit (While ESM may, at its sole discretion, deduct such costs from the Security Deposit, the Adult Users shall pay ESM for any such costs that are not covered by the Security Deposit immediately upon ESM's request).
    7. ESM will ensure that the Facilities are regularly maintained to avoid any disruption to the Adult Users. However, ESM will not be held responsible to the Adult Users should the Facilities not be available due to circumstances beyond the control of ESM, such situations to include but not be limited to, power shutdowns, emergency closure of any Premise and loss of use of Facility due to Adult Users negligence.
    8. The Adult Users agrees that should there be a pre-arranged event, then this event will take priority. ESM will use best endeavours to inform the Adult Users of such pre-arranged events at the start of each term, failing which in 7 days' notice of the event, in which case ESM will work together with the Adult Users to make suitable alternate arrangements.
    9. The Adult Users are not permitted to organise an event/league or tournament at the Premise under a standard Booking. All events, leagues and tournaments must go through the ESM Events team which will follow the process of request, quote, contract, delivery.

  2. TERMINATION

    1. ESM may terminate this Agreement forthwith by notice in writing if the Adult Users commit a breach of this Agreement which is not remedied by the Adult Users within 7 days of receipt of the notice identifying the breach and requiring its remedy.
    2. ESM reserves the right at any time and by giving 7 days' written notice to the Community User to terminate this Agreement. If the Agreement is terminated under this clause 2.2, For the avoidance of doubt, ESM or the Premise shall not, upon any termination of this Agreement howsoever arising, be liable to the Adult Users for any costs or expenses.

  3. MISCELLANEOUS

    1. Indemnity. The Adult Users shall to the fullest extent permitted by law, indemnify, defend and hold harmless ESM, the Premise and its Officers, Directors, Shareholders, Partners, Agents, Members and Employees from and against any and all of its or of third parties' expenses, demands, claims, damages to persons or property, losses and liabilities (including attorneys' fees) that arise in connection with the Adult Users, including, without limitation: (a) death or injury to Guests for any reason and (b) any expenses, demands, claims, damages to persons or property, losses and liabilities (including attorneys' fees) resulting from ESM's removal or destruction of property as a result of the Adult Users breach of clause 3.5 above.
    2. Maintenance. A reasonable level of maintenance and cleanliness will be upheld at the facility by ESM.
    3. Play area availability. ESM will make sure that the playing area will be fully ready for use from the beginning of the Booking Period and there will be no obstructions in the play area.
    4. Unavailable session. ESM reserves the right to cancel the Adult Users activities if it is required for other school activities. Adequate notice will be given where possible. If the facility is not available for use for a session the Adult Users, they will receive credit or moved to an alternate venues.
    5. No agency or partnership. This Agreement does not constitute an agency, partnership joint venture or other similar relationship between the parties.
    6. Third party rights. Save as expressly set out above, a person who is not the Adult Users shall have no right to enforce any of these terms.

  4. COVID 19 REGULATIONS

    1. All Adult Users will be temperature scanned at the entry gates and will not be permitted if the body temperature exceeds 37.5 C. Masks must be always worn when not playing and strict social distancing measures of minimum 2m between participants are mandatory for all entering and exiting the Premise. Correct player ratios must be followed accordance with the Dubai Sports Council operating guidelines.

  5. DISCLAIMER

    1. Every effort has been made to ensure information in this website is accurate and up to date however ESM cannot guarantee the information is always 100% correct. ESM reserves the right to amend this information at any time.

  6. PRIVACY POLICY

    1. ESM will collect any personal information (including credit card details) in accordance with the Data Protection Act 1998. ESM undertakes not to intentionally disclose personal information to third parties without the relevant individuals’ consent unless obliged to do so in accordance with the Data Protection Act 1998 and/or any other federal or local laws. We protect your personal information using technical security measures (such as firewalls and data encryption) to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration, however, the internet is not a safe medium and although appropriate security measures are in place, ESM cannot therefore accept any liability for such loss, misuse, unauthorized access, disclosure and alterations of information. ESM reserves the right to use customer information for marketing purposes unless specifically instructed otherwise by the customer.

  7. REFUND POLICY

    1. ESM requires a request for cancellation to be sent in writing no less than 48 hours before the start date of the booking in order to receive a 100% refund. Should ESM receive the request for refund with less than 48 hour’s notice then no refund will be issued.

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ESM manages sports facilities for the sports industry, community groups, sports teams and corporate groups throughout Qatar and the GCC region.

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